Create case | Toden Docs

curl -X POST https://sandbox-api.toden.co/api/v1/cases \
     -H "Idempotency-Key: Idempotency-Key" \
     -H "Authorization: Bearer <apiKey>" \
     -H "Content-Type: application/json" \
     -d '{
  "subjectId": "string"
}'

{
  "case": {
    "id": "string",
    "subjectId": "string",
    "subjectName": "string",
    "status": "OPEN",
    "priority": "LOW",
    "category": "string",
    "source": "string",
    "queue": "string",
    "title": "string",
    "summary": "string",
    "disposition": "string",
    "dispositionReason": "string",
    "assigneeId": "string",
    "dueAt": "2024-01-15T09:30:00Z",
    "resolvedAt": "2024-01-15T09:30:00Z",
    "closedAt": "2024-01-15T09:30:00Z",
    "createdAt": "2024-01-15T09:30:00Z",
    "updatedAt": "2024-01-15T09:30:00Z",
    "version": 1,
    "alertIds": [
      "string"
    ],
    "alertCount": 1,
    "triggers": [
      "string"
    ]
  },
  "replayed": true
}

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Request

This endpoint expects an object.

subjectIdstringRequired

alertIdslist of stringsOptional

titlestringOptional

summarystringOptional

priorityenumOptional

Allowed values:

categorystringOptional

queuestring or nullOptional

dueAtdatetimeOptional

Response

Success

caseobject or null

replayedbooleanOptional

Errors

400

Bad Request Error

401

Unauthorized Error

402

Payment Required Error

403

Forbidden Error

404

Not Found Error

409

Conflict Error

413

Content Too Large Error

422

Unprocessable Entity Error

429

Too Many Requests Error

500

Internal Server Error

502

Bad Gateway Error

503

Service Unavailable Error

Authentication

Headers

Request

Response

Errors