> Toden documentation. For the full index fetch /llms.txt. Every page is available as Markdown by appending .md to its URL. Identity verification uses /api/kyc, Risk Intelligence uses /api/v1; they are separate contracts with different error shapes. Never invent an endpoint, field or enum value: read the API reference page for the operation first.

# Decision rules you can explain

> Video: How approve, decline and review rules are read in order, and where the rule that decided appears on a verification.

## What this video covers

How approve, decline and review rules are read in order, and where the rule that decided appears on a verification.

## The written version

Every step shown in the video is written out in full here:

* [Decisioning](/user-verification/workflows/decisioning)

Original title: "KYC Decision Rules: Stop Approving Customers You Can't Explain". [Watch on YouTube](https://www.youtube.com/watch?v=AvMZV_QrvNI).